Our Staff

Bonnie’s staff are all highly skilled women from diverse backgrounds. Our shared creed is “The right to safety”.

Homelessness and domestic and family violence, affect people from all different cultures. In order to best assist women from non-English speaking backgrounds, our bilingual staff are fluent in English, Vietnamese, Spanish, Serbian, Greek, Croatian, French, German, Shona, Farsi, Dari, Arabic, Hindi and Urdu. We can connect with interpreters at all times if you speak another language.

Read one of our Caseworker stories…

Our staff come from a variety of professional disciplines.

Their qualifications include:

Mediation Accreditation
Bachelor of Adult Education
Bachelor of Community Welfare
Bachelor of Human Movement and Health Education (Secondary)
Bachelor of Media Arts
Bachelor of Medical Science (Honours)
Bachelor of Medical Science majoring in Neuroscience and Microbiology
Bachelor of Social Work
Bachelor of Visual Communication
Accounting Certificate
Advance Welfare Certificate
Anaphylaxis Certificate
Certificate in Mental Health First Aid
Certificate I in Workskills Information Technology
Career Education and Employment for Women
Certificate III in Children’s Services
Certificate III in Health Services Assistance
Certificate III in Hospitality
Certificate III in Retail
Certificate III in Transactional Analysis
Certificate IV in Business Administration
Certificate IV in Community Services Work
Certificate IV in Customer Contact
Certificate IV in Frontline Management
Certificate IV in Youth Work and Juvenile Justice
Certificate IV in Training and Assessment
Certificate IV in Youth Work
Diploma of Community Services Work
Diploma in Community Services (Alcohol, other drugs and mental health)
Diploma of Counselling
Diploma of Illustrative Photography
Diploma in Holistic Integrated Creative Arts Therapy
NSW TAFE Diploma of Community Services
Advanced Diploma of Accounting
Advanced Diploma of Community Services Management
Advanced Diploma of Community Services Work
Graduate Diploma of Social Science
Masters of Commerce (Professional Accounting)
Masters of Counselling Social Work
Masters of Human Rights Law and Policy
Foundation Year of Art Therapy
Basic Counselling (2 Models)
Certificate of registration for real estate
First Aid

All staff regularly undertake professional development and training to build upon their capabilities and update their skills and knowledge.

Meet our wonderful workers…

TRACY PHILLIPS – Executive Officer

Tracy was born in Sydney. Throughout the 1980s she worked for ABC Radio in the broadcaster’s archives and has since spent 25+ years working in the community and not-for-profit sectors as well as in government departments, including Social Security, FACS and Health. Her work in the community sector has primarily been in child protection, mental health and domestic violence. When she is not working, Tracy enjoys reading, travelling and hiking.

SANDRA – Administration Officer

Sandra was born in Bankstown. She has an administration and finance background, spending many years in the Tax Office before a 15-year stint in community organisations in the Liverpool and Bankstown areas. Her hobbies include reading, dancing and gardening.

AN – Program Manager

An was born in Vietnam and is fluent in Vietnamese as well as English. She has a background working in mental health, child protection, domestic violence and social work. An says she likes to cook and look for kitchen gadgets though ‘This is not to say I am a good cook!’

HEIKE – Finance Officer

Heike is passionate about the not-for-profit sector, she has worked for community organisations for the past 30 years in a variety of roles. Her expertise is in the areas of accounting, commerce and community services. Heike sees hear role as ensuring that efficient financial systems are in place and that financial information is communicated timely, professional and easy to understand.

CAROLINA – Team Leader (currently on extended leave)

Carolina was born in Australia. She is fluent in both English and Spanish. Carolina brings experience in education, behavioural therapy, youth and social work to her role as a Family Worker. She enjoys travelling to learn about and experience different cultures and customs. She recently volunteered in Cambodia to work one on one with children.

ALISON – Community Worker

Alison was born in Scotland and arrived in Australia aged 18. She has a background in Art Psychotherapy and Transactional Analysis (Psychotherapy). Alison has been working with women and children who have been victims of domestic violence since 2004. Alison has also worked with the chronically homeless in a program, Project 40. Alison’s passion is working with women in a group setting allowing the creative process to inform, empower, and facilitate healing. She has three daughters, two grandchildren and a cat named Maisy.

SUE – Community Worker

Sue was born in Sydney, Australia. Prior to Bonnie’s, she worked in domestic violence refuges for 6 years and the welfare sector for 14 years. Previously Sue has worked in a variety of administration and support roles for a range of industries before returning to her true passion, the community sector. Her main interests are mental health and community education and development.

NANCELY – Community Worker – Groups

Nancely was born in Fiji of Indian heritage and has worked in the community sector since 2002. She has particularly worked with women and children who have experienced domestic violence, mental health issues and/or homelessness. Nancely is running a weekly health and information group for Hindi and Urdu speaking women. She is an active member of the Indian community and  is an active charity worker for the National Breast Cancer Foundation  holding an annual fundraising event for breast cancer research.

NGUYEN – Family Worker

Nguyen was born in Vietnam. She has worked in the community sector for over 13 years and has been with Bonnie’s for 9 years. She speaks Vietnamese and English.

TANIA – Family Worker

Tania was born in Sydney and is fluent in both Spanish and English.  She has two years experience working directly with children.  In her free time she enjoys spending time with friends and family, shopping, and traveling.

PETA – Family Worker

Peta is a Gooreng Gooreng / Kabi Kabi woman, from Gladstone and Sunshine Coast Areas of QLD. She was born in Brisbane and was raised in both Brisbane and Sydney!

Youngest of 10 children (9 being women!), who are all practitioners / educators in the same field.

With over 15 years’ experience of working in the community service sector, Peta likes to “fight the good fight” for social justice in our communities.

A founding member of Breaking Silent Codes (Movement of First Nations Women from Australia, New Zealand and Pacifica). Speaking up about Family DV / Sexual Assault in our communities, our aim is to educate and empower women.

Peta is a trained facilitator in Circles of Security and Parent Trail.

CIARA Acting Team Leader

Ciara was born in Sydney, although completed some of her studies in both Ireland and Sweden. She has completed a Bachelor of Human Movement and Health Education (Secondary) at Sydney University and is completing her Masters in Human Rights Law and Policy at the University of New South Wales. Prior to working at Bonnie’s, Ciara was working as a high school teacher teaching Maths, Food Tech & PDHPE. Ciara enjoys meeting new people, learning about different cultures and travelling. Ciara spent four months teaching English to children in Cambodia.

MAYSSA – Domestic Violence Response Enhancement Worker (DVRE) (currently on extended leave)

Mayssa was born in Sydney Australia and is of a Lebanese background. Mayssa completed her Bachelor of Social Work at the University of Western Sydney. Mayssa has experience in working with youth, refugees, and asylum seekers. Mayssa enjoys socialising and reading.


MADDY – Domestic Violence Response Enhancement Worker (DVRE)

Maddy was born in Sydney and completed a Bachelor of Medical Science with a Biotechnology and Biomolecular Science Honours at the University of New South Wales in 2017. She started working in administration and is now a part of the Domestic Violence Response Enhancement (DVRE) Team.  Maddy has always had a passion for the not-for-profit sector and enjoys reading and travelling.

DRAGANA – Tenancy Worker

Dragana was born in Serbia. She speaks Serbian, Bosnian, Croatian, Russian and Macedonian. Dragana has been with us since 2014. She has extensive work experience in the community sector, having worked in culturally diverse organisations for more than 9 years helping women and children in need. Dragana has experience in frontline management, customer service and social housing as well as children’s services. She has a Diploma in Community Services and Certificate IV in Frontline Management.

BIANCA – Tenancy Officer

Before joining Bonnie’s in 2011, she worked in the real estate and property management areas. In her time here, Bianca has learned a lot about social housing and values its importance in a fair and equitable society.

MARRYANNE – Child and Youth Worker

Marryanne was born in Australia and is of Greek Cypriot descent. Marryanne has a Media Arts background and has worked in the Art/Film and Design area for many years, before deciding to work in the homeless sector. Marryanne has worked in the homeless Sector for 7 years and still practises her Art.

MARCELA – Environmental Officer

Marcela was born in a South American country – Chile. Prior to Bonnie’s, she worked at an organisation which cared for and supported individuals with disabilities.  Marcela was a Support Worker for 5 years. She loved working with and alongside her colleagues.

ADELLE – Child Youth Worker

Adelle has studied, volunteered and worked in the community services sector since 2010. Those experiences include youth work and mental health. Adelle cares about mental health awareness, suicide prevention and fairness.  She has one daughter, five nephews, three nieces and one cat. She was born in Sydney of Maori heritage. Adelle loves to play soccer and sing.

SOPHIE – Family Worker

Sophie is a born and bred South-West Sydney girl who can also speak Arabic. Sophie has a Bachelor of Community Welfare and a Diploma in Counselling.  Sophie has worked in the sector for over five years and has a particular interest in learning about the effects of trauma on brain development during early childhood. Sophie enjoys spending time in nature including going to the beach and bush walking.

GEORGIA – Family Worker

Georgia is new to the SHS sector having decided she wanted to leave working in marketing in pursuit of a career that she found more rewarding. Georgia completed a Bachelor of Arts majoring in Media studies; during her degree she discovered a keen interest for gender & cultural studies, and completed most of her units within these areas of study. Georgia loves to travel and she loves food.

EBBE – Family Worker

Ebbe was born in Zimbabwe and moved to Australia when she was 16 years old. She is fluent in English, Shona and is currently learning Spanish. She has a background in Medical Science, Sales and Customer Service. She is currently studying for a Graduate Diploma in Counselling. She has a passion for empowering women and likes to watch movies and go on long walks.

DANIELLA – Family Worker

Daniella is a Gumbaynggirr and  Wiradjuri woman, born and raised in Western Sydney.   Daniella has worked in the Domestic and Family Violence sector for over 7 years and as well has worked in child protection, Out of Home Care and Health as an Aboriginal Health Worker for 4 years, supporting her community with chronic and mental health conditions.

Daniella has returned to the domestic and family violence sector, as it is very rewarding watching women become empowered, seeing them flourish and grow, to take back control of their lives, making informed choices to create a safe, positive and loving environment for themselves and their children.  “It doesn’t happen overnight but they work so hard to get to that safe place where they deserve to be”.

MEL – Family Worker

Mel was born and raised in Sydney’s North Western suburbs on Bidjigal land. She started her career working in marketing and digital design, before moving to the not for profit sector and landing here at Bonnie’s. She lives with her partner and cat in the Inner West on Wangal land and when not working you can usually find her gardening or making art with her nieces.