About Bonnie’s

We are Bonnie Support Services Ltd but most people call us Bonnie’s…

Bonnie’s exists to serve women and their children, supporting them to lead the best lives they can. We provide support and/or accommodation to women and their children who are homeless, at risk of homelessness or escaping domestic and family violence.

We’re essentially an all-female not-for-profit support service, working for more than 40 years with the women and children of South-Western Sydney. We are committed to bringing our years of experience, understanding and best practice to make a real impact.

I don’t have any family left, most of my family has passed on now, so just to have that number you know that you can ring. You can always ring Bonnie’s and they’ll always answer and help in some way.


Our priority and specialisation is in supporting women who are escaping domestic/family violence. Our service was originally underpinned by a feminist philosophy and this continues to drive everything we do.

Bonnie’s recognises that Aboriginal women and children are over represented in their experience of domestic violence and homelessness. We are committed to working with the local Aboriginal community and to offer culturally appropriate and supportive services to our Indigenous sisters and their children. In 2013-14 we provided support to 55 Aboriginal and 2 Torres Strait Islander clients. This represented 2.4% of our total clients.

We are a registered Community Housing Provider and are funded mainly by Family & Community Services (FACS) under the Going Home Staying Home model.

Our service works towards achieving outcomes in four core response areas:

  1. Rapid Rehousing – achieved through collaboration with real estate agents and social housing providers to gain long term housing.
  2. Early Intervention and Prevention – achieved by: promoting awareness of the causes of homelessness; working closely with schools, child and family services, housing providers, correctional facilities and other community organisations to identify women with children who may be at risk of homelessness; working in partnership with other services to provide support to women with children to ensure they maintain their current accommodation; working with others to promote innovative housing solutions; facilitating access to income support, legal and financial advice, family support, mediation and tenancy advice and support services; and, access to education.
  3. Crisis and transitional accommodation – Providing safe short term or medium term accommodation, case management to address immediate needs, support clients to develop independent living skills, working with clients to enter longer term accommodation, providing post-crisis support.
  4. Intensive response for clients with complex needs – Providing intensive, multi-disciplinary support for clients entrenched in homelessness, including access to services such as mental health and drug and alcohol; assisting the client to access and establish permanent housing linked to intensive and integrated support; undertake multi-disciplinary case planning with other support providers to address client needs.