Our Staff

Bonnie’s staff are all highly skilled women from diverse backgrounds. Our shared creed is “The right to safety”.

Homelessness and domestic and family violence, affect people from all different cultures. In order to best assist women from non-English speaking backgrounds, our bilingual staff are fluent in English, Vietnamese, Spanish, Serbian, Greek, Croatian, French, Tamil, Malayalam, German, Dari, Arabic, Hindi and Urdu. We can connect with interpreters at all times if you speak another language.

Read one of our Caseworker stories…

Our staff come from a variety of professional disciplines.

Their qualifications include:

Mediation Accreditation
Bachelor of Adult Education
Bachelor in Anthropology
Bachelor of Arts (Cultural Studies)
Bachelor of Arts (Psychology)
Bachelor of Arts (Psychology and Sociology)
Bachelor of Community Welfare
Bachelor of Community and Criminal Justice
Bachelor of Human Movement and Health Education (Secondary)
Bachelor of Media Arts
Bachelor of Science (Psychology Major)
Bachelor of Social Work
Bachelor of Visual Communication
Accounting Certificate
Advance Welfare Certificate
Pathology Certificate
Certificate I in Workskills Information Technology
Career Education and Employment for Women
Certificate III in Children’s Services
Certificate III in Transactional Analysis
Certificate IV in Business Administration
Certificate IV in Community Services Work
Certificate IV in Customer Contact
Certificate IV in Frontline Management
Certificate IV in Training and Assessment
Certificate IV in Youth Work
Diploma of Community Services Work
Diploma in Health Counselling
Diploma of Illustrative Photography
Diploma of Interpreting (Mandarin-English)
Advanced Diploma of Accounting
Advanced Diploma of Community Services Management
Graduate Certificate in Writing
Graduate Diploma of Social Science
Masters of Commerce (Professional Accounting)
Masters of Counselling and Psychotherapy
Masters of Counselling Social Work
Masters of Human Rights Law and Policy
Masters of Social Work
Masters of Social Work (Qualifying)
Masters of Social Work (with Merit)
Post Graduate Certificate in Applied Anthropology
Qualified Junior Therapist in Applied Behavioural Analysis
Foundation Year of Art Therapy
Basic Counselling (2 Models)
Certificate of registration for real estate
First Aid

All staff regularly undertake professional development and training to build upon their capabilities and update their skills and knowledge.

Meet our wonderful workers…

TRACY PHILLIPS – Executive Officer

Tracy was born in Sydney. Throughout the 1980s she worked for ABC Radio in the broadcaster’s archives and has since spent 25+ years working in the community and not-for-profit sectors as well as in government departments, including Social Security, FACS and Health. Her work in the community sector has primarily been in child protection, mental health and domestic violence. When she is not working, Tracy enjoys reading, travelling and hiking.

SANDRA – Administration Officer

Sandra was born in Bankstown. She has an administration and finance background, spending many years in the Tax Office before a 15-year stint in community organisations in the Liverpool and Bankstown areas. Her hobbies include reading, dancing and gardening.

AN – Program Manager

An was born in Vietnam and is fluent in Vietnamese as well as English. She has a background working in mental health, child protection, domestic violence and social work. An says she likes to cook and look for kitchen gadgets though ‘This is not to say I am a good cook!’

HEIKE – Finance Officer

Heike is passionate about the not-for-profit sector, she has worked for community organisations for the past 30 years in a variety of roles. Her expertise is in the areas of accounting, commerce and community services. Heike sees hear role as ensuring that efficient financial systems are in place and that financial information is communicated timely, professional and easy to understand.

ALISON – Community Worker

Alison was born in Scotland and arrived in Australia aged 18. She has a background in Art Psychotherapy and Transactional Analysis (Psychotherapy). Alison has been working with women and children who have been victims of domestic violence since 2004. Alison has also worked with the chronically homeless in a program, Project 40. Alison’s passion is working with women in a group setting allowing the creative process to inform, empower, and facilitate healing. She has three daughters, two grandchildren and a cat named Maisy.

SUE – Community Network Officer

Sue was born in Sydney, Australia. Prior to Bonnie’s, she worked in domestic violence refuges for 6 years and the welfare sector for 14 years. Previously Sue has worked in a variety of administration and support roles for a range of industries before returning to her true passion, the community sector. Her main interests are mental health and community education and development.

CAROLINA – Team Leader

Carolina was born in Australia. She is fluent in both English and Spanish. Carolina brings experience in education, behavioural therapy, youth and social work to her role as a Family Worker. She enjoys travelling to learn about and experience different cultures and customs. She recently volunteered in Cambodia to work one on one with children.

NGUYEN – Family Worker

Nguyen was born in Vietnam. She has worked in the community sector for over 10 years and has been with Bonnie’s for 7 years. She speaks Vietnamese and English.

DRAGANA – Tenancy Worker

Dragana was born in Serbia. She speaks Serbian, Bosnian, Croatian, Russian and Macedonian. Dragana has been with us since 2014. She has extensive work experience in the community sector, having worked in culturally diverse organisations for more than 9 years helping women and children in need. Dragana has experience in frontline management, customer service and social housing as well as children’s services. She has a Diploma in Community Services and Certificate IV in Frontline Management.

BIANCA – Tenancy Officer

Before joining Bonnie’s in 2011, she worked in the real estate and property management areas. In her time here, Bianca has learned a lot about social housing and values its importance in a fair and equitable society.

MARRYANNE – Child/Youth Worker

Marryanne was born in Australia and is of Greek Cypriot descent. Marryanne has a Media Arts background and has worked in the Art/Film and Design area for many years, before deciding to work in the homeless sector. Marryanne has worked in the homeless Sector for 7 years and still practises her Art.

TANIA – Domestic Violence Response Enhancement Worker (DVRE)

Tania was born in Sydney and is fluent in both Spanish and English.  She has two years experience working directly with children.  In her free time she enjoys spending time with friends and family, shopping, and traveling.

NANCELY – Community Worker – Groups

Nancely was born in Fiji of Indian heritage and has worked in the community sector for 14 years. She has particularly worked with women and children who have experienced domestic violence, mental health issues and/or homelessness. Nancely is running a weekly health and information group for Hindi and Urdu speaking women. She is an active member of the Indian community and  is an active charity worker for the National Breast Cancer Foundation  holding an annual fundraising event for breast cancer research.

MARY – Environment Officer

Mary has worked with Bonnie’s for 16 years. She was born in Germany to Maltese and English parents. Her responsibilities include looking after the premises, assisting with the annual general meeting, women and children’s groups and all of Bonnie’s major events. Previously she spent 7 years working in childcare. Mary enjoys travelling.

ZUAL – Team Leader

Zual was born in Kabul Afghanistan and migrated to Australia at the age of 6. She can speak Dari and English fluently. Zual grew up in south west Sydney, attended University of Western Sydney completing a double degree in Social Work and Community Criminal Justice. She has 8 years of experience in the field and has worked with asylum seekers, refugees, homeless youth, mental health and out of home care. Zual has previously volunteered with Lifeline on the suicide helpline and a food truck service. She loves watching crime shows and solving a good mystery.

LEAH – Family Worker

Born and raised in Sydney, Leah started her career as a chef before moving into the community services field. Leah has worked in domestic violence field for the last 2 years, previously working with children and young people experiencing Mental Health issues, homelessness, domestic and family violence. Leah has a passion for working with women and children to better their future and empower them to succeed. In her spare time Leah still enjoys cooking, especially cakes.

CATHERINE – Project Worker

Catherine (BA, BSW, MSW, Grad Cert Writing) was born in Belgium to French and English parents and migrated to Australia as a young child. Catherine has worked in social services across Australia for the past 20+ years in a variety of practice fields including youth services, women’s services, migrant and refugee services, employment related social work service delivery, rehabilitation services, counselling services for people with disabilities, remote service delivery for Aboriginal people and has also worked to provide specialised trauma counselling for survivors of sexual assault and family/domestic violence. Catherine enjoys reading, writing, making people laugh, cuddling dogs, appreciating the ocean, travel, riding her scooter and is passionate about social justice! 

RANJANI Child and Youth Worker

Ranjani was born in Australia and is of Tamil, Sri Lankan cultural background. She has completed a Bachelor of Science (Psychology major) and a Masters of Social Work (Qualifying). She has 8 years of experience volunteering and working with children and young people through community development, Applied Behavioural Therapy for children on the Autism Spectrum and supporting people experiencing thoughts of suicide, mental health concerns and grief & loss at Lifeline. Ranjani is passionate about providing safe and supportive environments for children and young people so they can reach their potential. She enjoys travelling, astronomy and going rock climbing in her spare time.

CIARA Domestic Violence Response Enhancement Worker (DVRE)

Ciara was born in Sydney, although completed some of her studies in both Ireland and Sweden. She has completed a Bachelor of Human Movement and Health Education (Secondary) at Sydney University and is completing her Masters in Human Rights Law and Policy at the University of New South Wales. Prior to working at Bonnie’s, Ciara was working as a high school teacher teaching Maths, Food Tech & PDHPE. Ciara enjoys meeting new people, learning about different cultures and travelling. Ciara spent four months teaching English to children in Cambodia.

MAYSSA – Domestic Violence Response Enhancement Worker (DVRE)

Mayssa was born in Sydney Australia and is of a Lebanese background. Mayssa completed her Bachelor of Social Work at the University of Western Sydney. Mayssa has experience in working with youth, refugees, and asylum seekers. Mayssa enjoys socialising and reading.